Frequently asked questions about online casinos

FAQ online casino

On this page you can read more about frequently asked questions that we have received. Good preparation is half the job. If you are not yet familiar with the world of online casinos, then reading this page might be a good place to start. Several frequently asked questions are addressed. Read more about online casino bonuses, buy-in credit, live casinos, progressive jackpots and the game offer. We also pay attention to safety and reliability and much more useful information. Should it be the case that you are still missing certain information? Just let us know, we try to keep this FAQ page as up-to-date as possible. This way others can learn from your questions!

Who is was founded to provide you as a consumer with the best information about online casinos. We compare various online casinos in our reviews. But you can find much more on this website such as information about bonuses, games and the latest news.

Are online casinos safe and reliable?

An online casino must meet strict requirements in order to obtain a license from the Malta Gaming Authority. In addition, the various games are regularly tested by independent parties. During these tests, among other things, the RTP (Return To Player) value is looked at. This is the percentage that a player receives in return based on many thousands of game rounds. This value is usually expressed as a percentage, in the casino game blackjack this is around 95.5%.

How can I desposit and withdraw?

The online casinos on this website support various online payment methods . Commonly used digital wallets include Skrill, Trustly, Neteller, and Paysafecard. Using the credit card is also a common way to deposit money. You can simply pay out won amounts via a bank transfer that you can request at the online casino. You can also pay out credits on your Trustly, Neteller or Skrill account.

Can I also play for free at an online casino?

Yes, at most online casinos it is also possible to play for free, without making a deposit. This is a fun and playful way to get acquainted with the different games of an online casino. Want to try a new game that you don’t know very well? Then it is wise to do this first in the free game mode, so that you can take in all the rules and possibilities. Check out our overview of free casino games! There is one exception, not all casino games are free to play with play money. In the live casino with real dealers you cannot play without first making a deposit.

Do I need to create an account to play at an online casino?

At online casinos it is also possible to try out free games in demo mode before creating an account to play for real money. However, if you decide to play for real money, you will need to create an account. This has to do with the fact that you also want to store your credits in this account. If you subsequently want to pay out winnings, it is also necessary that the correct data is stored in your secure account.

Why am I getting a bonus everywhere?

There is a lot of competition in the online casino industry, every website wants you to come and play with them. That is also the reason why there are a range of casino bonuses such as the welcome bonus and the no deposit bonus in the form of free spins. On our bonus page we take a closer look at these different bonuses. It is important to read the wagering requirements so that there are no surprises.

What is a live casino?

Actually, the word live already says what it means. You play in a live casino against a real dealer. The choices you make in the game can be seen at the dealer via a screen. For example, if you make the choice in your browser at blackjack I want to stop at 17. Then the dealer sees live on his screen that you do not want to continue playing at the number 17. Playing in a live casino is a fun interactive way of playing.

What is a Progressive Jackpot?

A progressive jackpot is a top prize associated with a specific game. This progressive jackpot gets bigger and bigger the moment people play it. The progressive jackpot can reach huge amounts of money. Until the moment the jackpot falls, the money goes to the lucky winner.

Where do I have to look out for as a novice player?

As a novice player it is important that you look for a reliable online casino with a gambling license. Check out our casino reviews to read about the pros and cons of the various providers. As a novice player it is also good to pay attention to the bonus and the associated wagering requirements. It is not the case that you can claim a casino bonus, and then immediately withdraw the money. There are wagering requirements, please read them carefully. It is not wrong at all as a novice player to just play in the free game mode first, to get a feel of the game offer and game rules.

Where can I read more about casino games?

On this website we have provided an extensive description of the most popular casino games such as blackjack and roulette. Check out the casino games page to learn more about this topic. You can find a game description and betting strategies.

Can I participate with my smartphone?

The online casino industry is also not standing still, nowadays casinos are supported on both desktop, tablet and smartphone. It’s just what you like to play most. Once you have found a casino that appeals to you, you can simply click to proceed to the provider. The online casino in question recognizes that you are viewing the website from, for example, your smartphone. There will be a notification to install the app, then you can start playing directly from your smartphone! With some other providers you do not have to install an app, but you will go directly to the adapted mobile website.

Risks of a gambling addiction

It is good to be aware of the risks of participating in games of chance. As soon as you feel out of control, it’s time to take action. Read more about gambling addiction to spot the signs.

By Filip Mishevski

As a person that has been involved in the gambling industry for over 5 years, Filip knows all the tricks and trades of online casinos and casino games. He’s here to provide you with the best content and help you have a fun gaming experience. His specialities include online slots, gambling regulations, casino game strategies, bonuses and promotions and much more.